For customers

Reuse packaging. Return it. Get rewarded.

Zerozon makes reusable packaging easy. Scan, use, return and receive your deposit, points or reward.

Your return

Package scanned
In use
Returned
€2.00 refunded
A phone scanning a QR code on a reusable cup and food container at a café counter.

Scan & borrow

One QR scan at the counter links the packaging to you — no app, no queue.

A person carrying reusable packaging between connected neighborhood venues.

Use anywhere

Carry it across town. Any participating venue accepts the return.

A person returning a reusable cup at a return station while a phone shows an automatic refund.

Return & get it back

Drop it at a return station and your deposit comes back automatically.

How it works

1

Receive your order in reusable packaging

Your coffee, meal or delivery arrives in packaging that is made to be used again.

2

Scan or check the package

A quick QR scan links the package to you — no lengthy sign-ups needed.

3

Use it as normal

Nothing changes about how you carry, eat or drink. The packaging just doesn't become waste.

4

Return it to a nearby return point

Drop it off at any participating café, store or return point on your route.

5

Get your deposit, points or reward

Once the return is confirmed, your deposit or reward comes back automatically.

Why return?

  • Less waste — the packaging gets used again instead of thrown away
  • No need to throw packaging away or store it at home
  • Easy return points along your daily route
  • Rewards for responsible use — deposits, points or perks
  • A better choice without changing your daily habits

Your impact

14

packages returned

€28.00

deposits refunded

~1.2 kg

waste avoided

Example view — your account shows your real numbers.

Find a return point

Return your packaging at any participating location. The network is growing — check the current return points near you.

Frequently asked questions

How do I return packaging?

Bring the packaging to any participating return point — a café, store or dedicated return station. The return is confirmed with a quick scan, and your deposit or reward is processed automatically.

Do I need to wash it?

No. A quick rinse is appreciated but not required — all packaging is professionally washed and sanitized before it is used again.

When do I get my deposit back?

As soon as the return is confirmed at the return point. Refunds are processed automatically to your original payment method or account.

What happens if I don't return it?

Nothing dramatic — you simply keep the packaging and the deposit is used to replace it. Returning it is always the better deal.

Can I return it in another location?

Yes. You can return packaging at any participating return point in the network, not only where you received it.

Do I need the app?

No app download is required. A QR scan with your phone camera is enough to borrow and return packaging.

What if the QR code is damaged?

Staff at any return point can still accept the packaging and register the return manually. You will not lose your deposit because of a damaged code.